Privacy policy

1. INTRODUCTION

PRIVACY POLICY – DE SCHILDER.PLUS

Important Information for Our Customers

This is the website of 2511
Our business address is: Biesputten 5, 6029 PV Sterksel, The Netherlands
Chamber of Commerce (KvK) number: 72149035
VAT number: NL001401110B83
IBAN: NL21 INGB 0006 6426 87

All information you provide to us will be treated with strict confidentiality. We only use your data for the purpose for which you have provided it to De Schilder.plus. This may include informing you about our services or processing your online orders quickly and efficiently. De Schilder.plus will never sell your data to third parties and will only share it if necessary to deliver our services or to comply with legal obligations.

If De Schilder.plus wishes to use your data for new purposes not yet covered in this privacy policy, we will contact you in advance. You will be given the opportunity to refuse. Upon request, we allow visitors to correct or delete any incorrect information we hold. You can contact us via info @ deschilder.plus or through our contact form.

2. USE OF THE WEBSHOP
Whenever you visit our website, our web server automatically recognizes your (temporary) IP address. We store:

  • - Your email address if you leave a message or inquiry;
  • - Your email address if you provide it to us directly;
  • - The domain of other sites you visited to reach our website;
  • - All information regarding the pages you have visited on our website.


This information is used solely to:

  • - Improve the content of our website;
  • - Determine the number of visits to our website.

The information is used internally only and is not shared with other organizations for commercial purposes.

3. COOKIES
Our website may use cookies. A cookie is a small text file stored on your computer containing information about your website visit.

WHY DOES DE SCHILDER.PLUS USE COOKIES?
De Schilder.plus uses cookies to improve the user experience and performance of our site www.deschilder.plus. This includes:

  • - Saving data in your shopping cart;
  • - Preventing you from having to re-enter the same information repeatedly;
  • - Enhancing user experience via anonymous Google Analytics tracking.


Most browsers are set to accept cookies automatically, but you can change this in your browser settings. Please note that refusing cookies may limit the functionality of our website.

4. ONLINE PURCHASES
Before placing an order through our webshop, you must create a user account. In your account, we store your:
Name, address, phone number, email address, and delivery details.

We use this data to:

  • - Process your order quickly and correctly;
  • - Inform you about the status of your order;
  • - Process payments and ship your order.

5. NEWSLETTER FROM DE SCHILDER.PLUS
By subscribing to our newsletter, you grant De Schilder.plus permission to store your details so we can keep you informed about promotions and news. You can unsubscribe easily via the link in each newsletter.

6. DATA COLLECTED
Registration Data – When you register on our website, we store your username, email address, and other information you add to your profile.

Comments – When you leave a comment, we collect the information from the form, your IP address, and browser user-agent to help detect spam.

Contact Form – Information sent via the contact form is delivered to our company email address, hosted by mijn.host.

Google Analytics – We use Google Analytics for anonymous usage reports. If you do not wish to be tracked, use the Google Analytics Opt-out tool.

7. HOW WE USE YOUR DATA
We only use your personal data in the following cases:

  • - Verification during website use;
  • - Technical support;
  • - Product/service updates;
  • - Fraud prevention;
  • - Optimizing your user experience;
  • - Functional management of our website.

8. THIRD-PARTY EMBEDDED CONTENT
Our website may contain embedded content from third parties (e.g., YouTube, Instagram, Facebook). These services may collect data if you are logged in to their platform. Please read their privacy policies:

  • - Facebook Privacy Policy
  • - Instagram Privacy Policy
  • - YouTube Privacy Policy

9. ACCESS TO YOUR DATA
If you are not a registered user, we do not store personal data about you. If you do have an account, your data is accessible to:

  • - Our system administrators;
  • - Customer service, if needed for support.

10. DATA RETENTION
Support requests and comments are stored until you request their deletion. Data in your user profile can be edited or deleted at any time, except for your username.

11. SECURITY
Our website is secured with SSL/HTTPS. In the event of a data breach, all affected users will be notified immediately, and appropriate measures will be taken.

12. YOUR RIGHTS
You have the right to access, correct, and delete your data. If you request complete removal of your data, we will no longer be able to provide services or support.

13. GDPR – AVG
De Schilder.plus complies with the GDPR and allows European users to access our services. See also: EU GDPR Information Portal.

14. EXTERNAL WEBSITES AND THIRD PARTIES
We are not responsible for the privacy or security of external websites we may link to. If you visit an external link, please review the privacy policy of that site.

15. LEGAL OBLIGATIONS
If required by law, De Schilder.plus may share personal data with government authorities or in legal proceedings, but only when necessary.